Privacy policy

Effective Date: April 13, 2026

1. Introduction

Venture Out E-Bikes, operated by Sirius Pathfinders LLC ("we", "our", or "us") is the registered and legal entity responsible for operating this website and managing your data. We are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Venture Out E-Bikes.

This Privacy Policy applies to our website, https://ventureoutebikes.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

  • Cookie: A small piece of data generated by a website and saved by your web browser to provide analytics and remember preferences.
  • Company: Refers to Venture Out E-Bikes.
  • Country: United States.
  • Customer: The entity that signs up to use Venture Out E-Bikes to manage relationships with consumers or users.
  • Device: Any internet-connected device such as a phone, tablet, or computer.
  • IP Address: A number assigned to each device connected to the Internet.
  • Personnel: Individuals employed or contracted by Venture Out E-Bikes.
  • Personal Data: Information that can identify a natural person directly or indirectly.
  • Service: The service provided by Venture Out E-Bikes as described in the relevant terms.
  • Third-Party Service: External advertisers, sponsors, or partners whose services may appear or be integrated with ours.
  • Website: https://ventureoutebikes.com
  • You: A person or entity using the Venture Out E-Bikes Services.

3. Information We Collect

We collect information from you when you:

  • Visit our website
  • Register on our site
  • Place an order
  • Subscribe to our newsletter
  • Respond to a survey
  • Fill out a form

Personal Information Collected:

  • Name / Username
  • Email addresses
  • Phone numbers
  • Mailing addresses
  • Billing addresses

4. How We Use the Information We Collect

  • To tailor site content and features based on your interactions
  • To improve our website based on feedback
  • To improve customer service
  • To process transactions
  • To administer contests, promotions, surveys, or site features
  • To send periodic emails regarding orders or inquiries

5. Information from Third Parties

  • End User Information: We may collect public data shared by users on social media platforms. You can limit this by adjusting your privacy settings.
  • Customer Information: We may receive data from third-party sources like fraud detection services or publicly available online sources.

6. Sharing Your Information

  • Third-Party Service Providers: That help us operate the website or serve customers under confidentiality agreements.
  • Affiliates: Subsidiaries or related companies under common control.
  • Business Transfers: In the event of mergers, acquisitions, or asset sales.
  • Legal Requirements: When required by law or government authorities.

7. Cookies and Similar Technologies

  • Cookies: Small files stored on your device containing anonymous identifiers.
  • Purpose: Improve your experience, remember settings, and analyze interactions.
  • Control: You can configure your browser to refuse or alert you to cookies.

8. Data Security

We implement security measures including:

  • Secure Servers: Data is transmitted via SSL (Secure Socket Layer) technology.
  • Encryption: Payment data is encrypted and stored with our payment gateway providers.
  • Access Controls: Only authorized personnel can access personal data.

Note: No method of online transmission or storage is completely secure.

9. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy and to comply with legal obligations.

10. Your Rights

Depending on your location, you may have the right to:

  • Access: Request copies of your personal data
  • Correction: Request corrections to inaccurate data
  • Deletion: Request deletion of your data
  • Restrict Processing: Request limitations on data use
  • Object: Object to certain processing activities
  • Data Portability: Request transfer of your data

To exercise these rights, contact us at heather@ventureoutebikes.com.

11. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children under 13 years of age.

12. International Data Transfers

Your data may be processed or stored in countries outside of your own, including those with different data protection laws.

13. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

14. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted here with a new "Effective Date." Continued use of our service indicates your acceptance.

15. Contact Us

Business Name: Venture Out E-Bikes, operated by Sirius Pathfinders LLC.
Business Address: 14905 Big Falls Dr Leander, TX 78641 USA
Email: heather@ventureoutebikes.com
Phone: +15122004958